Design of web and/or graphic design work, as per specifications of The Company (includes time and expertise).
Visits to client (includes time and costs), to discuss specifications (only in Gauteng and Cape Town).
Free delivery of all items (priced more than R2 000.00 excl. VAT) printed by Web Devine (only in Gauteng and Cape Town).
Design of demos, as per specifications of The Client.
Client web statistics.
Upload of website to the FTP server (their domain).
EXCLUDED IN INITIAL SERVICES
Our hourly rate for additional work, not included in the quotation, is levied at R1 000.00 excl. VAT
Updates and/or maintenance of websites will also be levied at R1 000.00 excl. VAT per hour.
A delivery fee of R225.00 excl. VAT will be levied for all items printed by Web Devine, that is priced less than R2 000.00 excl. VAT (only in Gauteng and Cape Town).
Specialised design work.
Overtime, if required, will be charged extra at R1 250.00 excl. VAT per hour.
VAT (if not specified within the quotation).
PLEASE NOTE: NO Cheque or Cash Deposits Permitted.
If you make a Cash Deposit into our ABSA bank account you will be fully responsible for all banking charges associated with such a deposit. In other words, you will be held liable (we will claim this cost from you) for the Cash Deposit Fee that our bank (ABSA) charges us for your Cash Deposit.
You will be charged R46.00 per Cash Deposit for all amounts under R100.00 and an additional 2% on the total amount should the deposit exceed R100.00.
This is applicable to all Cash Deposits and not on a per invoice basis since ABSA charges us for every single Cash Deposit.
We strongly recommend though that you use alternative payment options that we offer and avoid making use of Cash Deposits.
The responsibility lies fully on the customer to check proofs provided.
Once proofs are signed off Web Devine holds no responsibility for any errors whatsoever.
A 90% cancellation fee will be levied on the full invoiced amount for all cancellations after a deposit has been paid.
When a hosting account and/or domain is cancelled, or transferred to another hosting provider, we require at least one month’s written notice from the client.
Also note that it’s the responsibility of the new hosting provider to create the client’s email accounts, and upload the old emails to their server.
Once a domain and/or hosting has been transferred away from our hosting server, the domain and emails are also deleted on our end.
Therefore, the above mentioned step is crucial during the transition process.
All work created by Web Devine will be credited with our name and/or contact details and/or a link to our website.
Design and development work delivered/created by Web Devine; be it a website, graphic design (i.e. logo, business card, letterhead, etc.), will be uploaded to the appropriate portfolio page located on our website (www.webdevine.co.za).
Pricing is based on initial brief, variances are not included.
Photos not less than 30% of total space of websites, brochures, flyers, etc.
Textual information must be in word processing file (e.g. Microsoft Word) and graphics in .jpg, .png, .pdf or .gif format.
Information requested from the client forwarded in reasonable time.
Person signing a quotation on behalf of the client accepts personal liability and responsibility of all monies due in terms of this quotation to Web Devine by affixing their signature to this quotation. Interest is chargeable on all overdue amounts.
Goods remain the property of Web Devine until paid for in full.
Web Devine is not responsible for late delivery caused by circumstances beyond our control, i.e. unexpected power outages, sub contractors not being able to deliver on time, strikes, etc. howsoever caused.
All work in way of proofs or samples provided at your request will be charged for.
A deposit of 50% of the total of order is payable on acceptance of the quotation; work will not commence with any printing until proofs are signed off.
When a website is created another 25% (of the cost for creating the website and/or other web related services) becomes payable when the website and/or web related software is loaded onto our testing server.
The balance is due on collection or before delivery and/or installation of printed items, and before a website can be uploaded to a client’s domain.
Should the artwork of print jobs not be supplied in CorelDraw, Adobe Photoshop, Adobe Illustrator or high resolution JPEG format with colour proofs, or if the artwork is supplied incorrectly in terms of setup, size, and colours, work will be costed according to time required and charged at our hourly rate of R1 000.00 excl. VAT.
In the event that The Client is unable to pay for any and all products and/or services delivered by The Company, The Client shall be liable jointly and severally for all legal costs incurred in the collection of the outstanding balance on the scale as between attorney and client including collection commission on Capital, interest and costs, plus interest at the rate of 8% per annum.
Interest shall be calculated and capitalised on the same day of each month, in arrears, on the outstanding balance until the total amount due has been paid.
Email Address Management and Local Storage/Backups
Kindly note that it is the client’s responsibility to install the email address/es that is/are hosted on our server, on their email application/software (i.e. Outlook, Apple Mail, Gmail, etc.).
Should the client request us to install the email address/es on their behalf, i.e. via TeamViewer, Google Remote Desktop, etc. a separate quotation would have to be issued, that will include the time involved to install the email address/es on the client’s email application/software.
The time involved to install the email address/es would depend on the email application/software installed on the client’s end, as well as the amount of email address/es that we need to install.
Also note, that should the client experience any issues with their emails (i.e. send and/or receive difficulties) that are not related to our server, it’s the client’s responsibility to resolve these matters on their end (by utilising their Internal IT resources).
Furthermore, it is the client’s responsibility to make local backups of their emails.
Even though we make regular backups of your hosting account, which includes your website and emails, it remains the client’s responsibility to make sure that a local copy/backup of all emails are made/kept on a regular basis (i.e. twice a month).
Kindly note that it is the client’s responsibility to install the email signatures we have created, on their email application/software (i.e. Outlook, Apple Mail, Gmail, etc.).
Should the client request us to install the email signature on their behalf, i.e. via TeamViewer, Google Remote Desktop, etc. a separate quotation would have to be issued, that will include the time involved to install the email signature on the client’s email application/software.
The time involved to install the email signature would depend on the email application/software installed on the client’s end, as well as the amount of email signatures that we need to install.